All systems are operational
Maintenance
UK - London hardware upgrades

Starting 2020-09-01, we will be upgrading cloud servers in our uk-lon1 location to faster hardware in uk-lon2. We will decipher the most suitable 'off-peak' period per cloud server based on historic usage patterns, then migrate the data during this timeframe. If you have a more suitable or preferred date/time, please contact technical support who will happily arrange this for you. We anticipate a downtime between 5-60 minutes per cloud server, dependent on the amount of data stored. No end-user changes are necessary. We thank you for your patience and hope you enjoy the upgrade!

History

16th June 2020

No incidents reported

15th June 2020

No incidents reported

14th June 2020

UK - London, Reading, Maidenhead & Coventry UK - Reading (rdg1) incident

We experienced an interruption to some cloud servers in our uk-rdg1 location due to an unexpected reload of a hypervisor. We are investigating the root cause.

  • We have not seen a re-occurrence of this incident but will continue to closely monitor.

  • 13th June 2020

    No incidents reported

    12th June 2020

    No incidents reported

    11th June 2020

    No incidents reported

    10th June 2020

    No incidents reported